Product Shipping Policy
As Life in the Shade - Automatic Pergola & Awning Systems, our priority is to ensure that your orders reach you in the fastest and safest way. The shipping processes of our products vary depending on whether the product requires disassembly or installation.
Shipping Pricing
In general, the shipping fee is paid by the buyer during product delivery. However, free shipping options may be offered in exceptional cases during certain periods or within the scope of special campaigns. You can obtain detailed information about shipping fees during your order process or from our customer services.
Disassembled Product Shipments
Our standard shipping time for products sent as disassembled is 4 business days after your order is approved. This time may vary depending on the density. You will be informed about the current shipping time for your order.
We do not install our disassembled products. These products are designed to be easily assembled by yourself. However, if you request, you can receive installation services within the scope of additional packages. Please contact us for detailed information on this subject.
Product Shipments Requiring Installation
For our products that require installation, the process is as follows:
Product Shipping: The product you ordered will first be sent to your address. You will also be informed about the shipping of the product and the estimated delivery time.
Determining the Installation Date: After your product arrives at your address, our installation team will contact you to determine a mutually convenient installation date. In this way, we can decide together on the most suitable time for the installation of your product.
If you have any questions regarding our shipping processes, please do not hesitate to contact us.
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